We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose customer To perform standby work from time to time in the IT Service Centre Job related knowledge and skills 12 2/3 Years experience within an IT Service/Call Centre Desirable ITIL Foundation Retail experience IS
service, we want to hear from you. Apply now to be a part of their innovative and collaborative work environment Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets and escalate update calls logged during the call life-cycle • Work closely with resolver groups to ensure timely updates updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes responsibility computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
the company’s products inside out. They are often called upon to provide support to clients to be able to work under pressure
for financial systems. If you're ready to take centre stage in their dynamic team, this is your moment
Reference: CTI003547-CAF-1 Calling all Product Owners Join our client's Team and Experience the Thrills address project risks and issues in a proactive and timely manner Experience in managing multiple projects
to join their dynamic team. Purpose Statement As part of our ongoing commitment to excellence, we are training platforms, and dedicated time for learning. Innovative Culture: Be part of a team that values research
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities (Ensure system integrity, and minimization of down time) Experience with Policies, Procedures, Training role. Must be a self-starter and have excellent time keeping management skills. Presentable and excellent
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem