assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations
similar role. Ability to collaborate and work as a part of a team. Ability to be self-managed, ethical and
Troubleshoot and resolve technical issues in a timely manner. Stay up to date with emerging technologies
projects. Ensure that all projects are delivered on time, within scope and within budget. Developing project
facilitation skills: Sound organizing and planning skills (Time management / project management); and Knowledge
facilitation skills: Sound organizing and planning skills (Time management / project management); and Knowledge