standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
required for an IAM (Independant Aftermarket Service Centre) •To carry out diagnostic work and repairs as set
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
standards are adhered to when dealing with customer calls and correspondence. Update customer details and Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must
standards are adhered to when dealing with customer calls and correspondence. Update customer details and Customer Debtors System (CDS). Ensure quality of calls in line with Service Level Agreements (SLA's). Must
Meeting deadlines Problem solver Make follow-up calls Identify which accounts are overdue Contact companies
deadlines
Meeting deadlines Problem solver Make follow-up calls Identify which accounts are overdue Contact companies
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives