Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated motivated, friendly, and dynamic individuals to join our team If you're passionate about helping others and thrive your success. Positive Work Environment: Join a team that values collaboration, support, and having fun Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. Accurately log call details and customer information. Team Collaboration: Work closely with team members to
DESCRIPTION Key Responsibilities: Achievement of the team's targets/KPI's in line with the Brand(s) product accurately to provide feedback on individual and overall team performance. Qualifications and Experience: Matric DESCRIPTION Key Responsibilities: Achievement of the team's targets/KPI's in line with the Brand(s) product accurately to provide feedback on individual and overall team performance. Qualifications and Experience: Matric
shipping methods Train and manage the warehouse team to solve day-to-day operational issues and reach
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's) es:
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening Customer Centricity
Results orientated
A team player
Proactive and self-motivated
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Provide support and assistance to other internal teams Keep brokers up to date with changes and handle advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows ownership and responsibility Ability to work in a team with minimal supervision Market Related