Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
(non-negotiable) Laptop is essential Unlimited internet connection preferable unlimited WIFI Desired Requirements
ever expanding organisation and benefits include unlimited access and use of all company facilities.
provide support to the correspondence and walk-in-centre teams as and when required
Completing administrative NEG
Matric/Grade 12
6 months contact centre experience/client services experience
Excellent Ability to deal with complexity of different types of calls and clients
Ability to prioritise and function
submission of monthly financial results to Support Centre within in the set deadlines. Balance Sheet recons timeously submission of annual budget to Support Centre. Ensuring the Region's financial results forecast and timeously submission of forecasts to Support Centre. Ensuring proper stock management at units. Ensuring submission of daily financial reporting to Support Centre. Follow up immediately on areas of concern for timeously submission of monthly payroll to Support Centre. Handle insurance claims for the region where applicable