responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
/>Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management
needs telephonically, by mail. Email or personal calls Counter sales Monitoring of sales targets Preparation
year experience in scanning and indexing within a call centre back office environment Computer literate
year experience in scanning and indexing within a call centre back office environment Computer literate
efficient office environment Answer incoming phone calls and direct them to the appropriate person Ensure
efficient office environment Answer incoming phone calls and direct them to the appropriate person Ensure
assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome
assist with telephone duties. Answer all incoming calls and transfer clients to the right extension. Welcome