motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
incoming calls to the helpdesk and log all calls accurately and professionally. To allocate calls to the the correct department and ensure that the call is executed followed up if required and closed on completion from the department responsible for executing the call. Ensure all store queries are effectively resolved complete the task, at a high level standard. Work & Call quality assessments by means of quality and assurance assurance processes. Follow up and provide feedback on calls logged to ensure that the service is being delivered
for an experience Sales Rep Generate sales by calling on existing and potential customers and utilizing Visit customers on a regular basis as per call cycle Cold call potential new customers Grade 12 Preferred
for an experience Sales Rep Generate sales by calling on existing and potential customers and utilizing Visit customers on a regular basis as per call cycle Cold call potential new customers Grade 12 Preferred
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
documents
****THIS POSITION REQUIRES EXPERIENCE CALLING ON CAR DEALERSHIPS***
Our
exceptional service and quality. You will be required to call on motor dealerships, develop new partnerships and
new business.
Must have previous experience calling on car dealerships.
Contactable references
market share by: o actively canvassing and cold calling extensively by area on all potential customers franchise stores through meetings, visits and cold calling for marketing and sales purposes. Negotiates pricing pricing with clients within given parameters. Calls on between 10 – 15 customers per day (i.e. ±60 per relations with existing clients by visiting and/or calling each at least 4 visits annually. Ensures that
accountant