Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Durban, and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting
Branch Executive Role Summary: To call customers against the calling cycle to promote, sell, administer market information. Proactive tele selling against call cycles, up selling of products to customers Enforce and build relationships with new clients. Cold calling on potential and dormant customers Identify opportunities customers with respect and dignity Ensure adherence to calling cycles, CRM (personal upliftment / training) and
Branch Executive Role Summary: To call customers against the calling cycle to promote, sell, administer market information. Proactive tele selling against call cycles, up selling of products to customers Enforce and build relationships with new clients. Cold calling on potential and dormant customers Identify opportunities customers with respect and dignity Ensure adherence to calling cycles, CRM (personal upliftment / training) and
levels are achieved Calling on existing clients in their allocated area Identify and call on new clients in customers Update call cycle regularly so as to ensure all customers in area are called on monthly Stock