by discussing client requirements either via call centre or over e-mail advising on suitable options in
Excel competant · Reception work when necessary · Calling Customers as required · General Admin on occasion
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
assertiveness and diplomacy is required Answering of all calls in a professional, courteous and efficient manner