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Capfin Call Centre Jobs in Cape Town

Jobs 1-4 of 4

Call Centre Supervisor

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets >

  • Supervise and manage a team of call centre agents.
  • Monitor agent performance and and implement strategies to improve overall call centre performance and efficiency.
  • Ensure adherence
  • Prepare reports on call centre performance metrics, including call volume, response times, and


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Call Centre Agent - 3 Month Contract

Bellville

to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:

Client Contact Centre Service Administrator

Cape Town City Centre  R11000 Monthly

🌟📞 Join Our Dynamic Client Contact Centre Team! 📞🌟

Are you ready to embark on
Position Available: Inbound Client Contact Centre and Correspondence Administrator

Job our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service

  • Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers inbound telephone queue and tackle a minimum of 30 calls per day like a champion.
  • Handle approximately


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  • Tech Support Customer Service Representative

    Cape Town City Centre

    customer call backs to provide an update on the progress of the query

  • Ensure first call resolution experience in customer services, preferably in a call center
  • At least 6 months technical support


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