The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support
teams and clients to ensure success of the same). • Assist with OS and manage application patches, installation step-by-step technical help, both written and verbal. • Assist in the creation of long-term and short-term plans analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling meetings as needed to troubleshoot critical issues • Assist in the escalation process for critical priority
technical strategy related to software distribution. • Assist teams to meet their goals. • Encouraging and building great team members, help relieve bottlenecks by assisting co-workers, as necessary. • The ability to think
The Assistant Support Manager (Opera) will work together with the Support Manager in managing the support