technicians for resolution.
Escalations
updates in case notes.
Utilize case management documents and notes to assign and track cases. Ensure cases are managed and monitored constant updates in case notes. Provide assistance to field technicians with call management tasks (reassignment Aid field technicians telephonically with case management. Facilitate ad-hoc project requests, including
risk / significant incidents) Monitor the Case Management System Ensure that team members complete mandatory
risk / significant incidents) Monitor the Case Management System Ensure that team members complete mandatory
Experience: 5 years Managed Healthcare and 2 years case management experience 1 – 2 years supervisory experience
designs
control, deployment/automated build, and test case management.
Are you passionate about automotive technology and eager to revolutionize the driving experience? Do you thrive in dynamic environments where innovation is the norm? If so, we have the perfect opportunity for you Join our team as an Automation Test Analyst and be at the forefront of transforming the
research.
industry research. Define user acceptance test cases and manage the users through the process, ensuring the