The position is based in Sandton. About: Manage Dealer wholesale and retail targets with effective sales quarterly sales incentive program designed by the Dealer Operations Manager which maximizes profitability well as provide additional used car stock to the Dealer Network. Manage the Corporate Sales Department professional Fleet sales processes at the Dealer level by developing a Dealer Fleet sale strategy. Maintain the Regional Sales experience is advantageous. Retail/ Dealer network experience is advantageous. Motor industry
turnover growth, and overseeing and influencing Dealer Network participation, profitability and performance Sales Market Share Growth, Parts Turnover Growth, Dealer Satisfaction) through the After Sales policies programmes and initiatives that will improve the Dealer's capability and productivity to improve After Sales performance and achievement of targets. Maintain regular Dealer Network interaction to communicate operational After Sales Road Shows, Dealer visits, Dealer focus groups, National Dealer Advisory Council and Sub
in a sound state. Provide support to the entire Dealer Network, CIC and business partners relating to Roadside Assistance monies are recovered from Dealers .Minimise the risk of payments outside the Maintenance business in terms of offerings and coverage. Ensure Dealer compliance to the Customer Mobility Policy by measuring with the communications specialist to ensure that dealers & key stakeholders are informed of pricing adjustments timeously. Liaising with fleet customers / dealers with possible solutions on their Maintenance /
the Distribution Centre delivery schedules and dealer service levels. Tasks: Auditing and approval of ensure early detection of potential claims from dealers. Carry out regular quality review meetings to focus claim rates and improve customer satisfaction to dealer network. Coordinate cross functional activities / topics affecting customer satisfaction with dealers & driving tangible measures to bring improvements
other reasonable and lawful duties required by Dealer Principal from time to time Requirements: 2-3 years'
Masters/Honour's Degree Experience in Brand Management and Dealer interfacing areas. Minimum of two years' experience
Mechanic. Valid Master Technician qualification at dealer level Have 3 years' post-qualification experience
resources, to meet the outbound KPI's ensuring Dealer service levels and satisfaction. Duties: Responsible