tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
Business Lead Generation Agent: Making outbound calls to new customers who are business owners, introducing appointment setting, lead generation, telesales or cold calling role Excellent communication skills I.T. literate
Africa that operates within a high-volume outbound call center environment. The role responsible for managing strategies, including pacing, prioritization, and call routing. Performance Monitoring: Monitor real-time
Manager) SAFMA (Certified) Experience within a contact centre preferred Drivers license required Proficient in
Duties include full front office function (answering calls etc) Minimum Requirements: · Must have experience
organizational skills. Ability to answer a high volume of calls and/or emails daily. Ability to share work among
You'll have experience in both outbound and inbound calls, as well as experience of running cases from start problems before they arise. Assist with escalated calls and complaints in line with procedures. Providing
You'll have experience in both outbound and inbound calls, as well as experience of running cases from start problems before they arise. Assist with escalated calls and complaints in line with procedures. Providing