Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles
Handle inquiries and customer concerns over the phone and via email. responsible for obtaining market
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verbal command of the English language including phone etiquette;
generally those who are not comfortable using a mobile phone app - they may be elderly, vulnerable, or unable Handle inbound phone calls from passengers and return calls through a cloud-based phone system Respond
Responsibilities: Lead a team of proficient technicians and service advisors to provide exceptional automotive
more. Office perks: free parking, Wi-Fi, landline phone allowance, on-site gym, subsidized meals, free refreshments