To provide face to face service to customers / members that visit the clients offices and to deliver on the scheme service level agreements to ensure the required customer focus standards are delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best
To provide face to face service to customers / members that visit the clients offices and to deliver on the scheme service level agreements to ensure the required customer focus standards are delivered Client service delivery and quality Follow procedures and cooperate with peers and leader for best
OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements interventions as needed Provide support to sales team in order to advance sales stages, guidance on processes to accurate sales forecasts Handling and resolving customer complaints Devise strategies and sales techniques departments of the business to ensure success of the sales team that has variable dependencies QUALIFICATIONS
OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service deliverance all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements interventions as needed Provide support to sales team in order to advance sales stages, guidance on processes to accurate sales forecasts Handling and resolving customer complaints Devise strategies and sales techniques departments of the business to ensure success of the sales team that has variable dependencies QUALIFICATIONS