As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations