Centre Manager Job Summary: The Centre Manager is responsible for overseeing the day-to-day operations least 3 - 5 years of proven experience as a Centre Manager or in a similar role. Strong leadership and essential to understanding the scope of the Centre Manager role and is not all-inclusive. Other duties
Centre Manager Job Summary: The Centre Manager is responsible for overseeing the day-to-day operations least 3 - 5 years of proven experience as a Centre Manager or in a similar role. Strong leadership and essential to understanding the scope of the Centre Manager role and is not all-inclusive. Other duties
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides advice and
The Communication Centre: Support Manager will contribute to the high standard of quality client service product and process knowledge Proven Call Centre management experience will be an advantage
complaints handling.
Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – attention complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides advice and
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving
dependency on direct call centre engagement
Cost Management and Efficiency
centre operations, ensuring a streamlined and cost-effective service model. People Management and
years experience in managing a call centre
- Must have managed a call centre with over 60 agents.
centre
- Business Acumen: Effectively manage budgets, provide input to
Description REQUIREMENTS: Diploma/ Degree in Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel, PowerPoint) Proficiency in three or more of the 11 official SA languages will be beneficial Computer Literacy (MS Office Suite). Knowledge of