personal lines and claims
issues associated with claims and benefit administration BASIC JOB DESCRIPTION Manage internal departmental
000
Reports to: Claims Manager
Job
Short Term and Life Claims Team Leader is responsible for leading and managing a team of claims professionals
goals and objectives. Claims management:
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departmental goals and objectives.
Claims management:
-Oversee the end-to-end claims
/>-Champion a client-centric approach to claims management, prioritising prompt and empathetic resolution
inquiries, audits, or investigations related to claims management.
the claims administrationand dealer support related to vehicles services plans . Responsible manageing various service delivery and dealer satisfaction. Sales claims Management System management Financial control Customer
daily
effective processing of claims within the governed framework and management of claims process within finalise the claim. - Escalate complex claims to Line Manager. - Assist Junior Claims Controllers on on technical claims. - Ensure workflow is managed properly on CMS system. - Daily (or as required by management) required or involved and advise the Line Manager, Claims Manager and relevant Executives. - Identify and discuss are adhered to in day-to-day claims activities. - Assist line management in compiling claims performance
effective processing of claims within the governed framework and management of claims process within finalise the claim. - Escalate complex claims to Line Manager. - Assist Junior Claims Controllers on on technical claims. - Ensure workflow is managed properly on CMS system. - Daily (or as required by management) required or involved and advise the Line Manager, Claims Manager and relevant Executives. - Identify and discuss are adhered to in day-to-day claims activities. - Assist line management in compiling claims performance
allocated daily Maintaining customer records Claims management Detailed month end reporting Monthly book