Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
clients to their destinations. Informing clients of services and attractions that may be of interest to them at all times. Ensuring that the vehicle remains clean and in excellent working condition. Taxi Driver
team of Shoppers and Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform coaching for staff members who generally lack service delivery. Ensure staff members resolve queries South African Professional driving permit (PrDP) Clean driving record. Must have your own vehicle or motorbike
team of Shoppers and Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform coaching for staff members who generally lack service delivery. Ensure staff members resolve queries South African Professional driving permit (PrDP) Clean driving record. Must have your own vehicle or motorbike
team of Shoppers and Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform coaching for staff members who generally lack service delivery. Ensure staff members resolve queries South African Professional driving permit (PrDP) Clean driving record. Must have your own vehicle or motorbike
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and areas of your role. Provide excellent customer service throughout the booking process, addressing client commitment to delivering outstanding customer service. Impeccable attention to detail. Fully bilingual-English
excellent customer service and able to do pricing. Booking Flights, Accommodation, shuttle services, car hire on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and areas of your role. Provide excellent customer service throughout the booking process, addressing client commitment to delivering outstanding customer service. Impeccable attention to detail. Fully bilingual-English
basis.
Proactive selling of products and services ensuring the best possible experience for the
Africa.
Calm and professional manner of servicing agents and guests
Problem-solving skills
excellent punctuality
Excellent customer service skills
Attention to detail and accuracy
Strong