Lead and manage the Client Services business unit, including Specialists, Engineers, Account Managers administrative staff. Lead, manage and grow the Client Services business unit, overseeing a team of Specialists This individual is accountable for all aspects of client service contracts, including end-user devices, Sales, Account Management, Project management and related services. The Services Manager will drive revenue project management and apply for tenders within the client services domain. Additionally, they will leverage
entitlements.
Manage an effective inventory control system, relating specifically to the various components of the procedures and documentation. · Manage all fixed assets relating to the network and ensure that they are maintained telecommunications environment. · Technical knowledge, relating specifically to RF systems, communication systems
portfolio. o Owns, tracks and resolves database related incidents and requests. o Exemplify the desired resolves incidents within SLAs. o Reviews service-related reports (database backups, maintenance, monitoring) monitoring) on a daily basis to ensure service-related issues are identified and resolved within established established SLAs. o Responding to investigate database related alerts and escalations and working with others Setting up, monitoring and troubleshooting popular Relational Databases. · Troubleshooting and resolving database
features. understand ideas fully and interact with clients. understand potential problems that may arise and the bridge between the development team and the client. Create slideshows. BCom in Statistics or a Degree
where we are all about delivering outstanding client experiences through sustainable, innovative IT challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything
reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive inquiries. Key Responsibilities: Troubleshoot internet-related incidents, including fiber, wireless, desktop,
mission of delivering exceptional solutions to their clients Minimum Requirements: National Senior Certificate Requirements mirror advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted selected by the client are verified. False info may disqualify or end employment via the client. Offer clarity:
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg