Design and evaluate the client experience across various touchpoints in client operations with a focus focus on enhancing client junctions, communication and improving their new business, servicing and claim applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer insurance industry Previous experience in working with client and/or intermediary service providers. Numeracy
Design and evaluate the client experience across various touchpoints in client operations with a focus focus on enhancing client junctions, communication and improving their new business, servicing and claim applying insights to continuously improve the desired client experience. Take ownership of customer experience monitoring and reporting of all functions within client operations functions. Gather and analyse customer insurance industry Previous experience in working with client and/or intermediary service providers. Numeracy
and communicate final decisions to brokers and clients Create schedules for payments and obtain relevant
and communicate final decisions to brokers and clients Create schedules for payments and obtain relevant