system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
and planning of SAP maintenance tasks and system change's together with the DevOps Operations/Technical and release of database changes according to agreed timescales, costs and change control. Ensuring that documented and take place within the GROUP approved change control processes. Main Functions: SAP Technical Administration. Incident and Request Management. Change Request Management. SAP Technical System Monitoring are met Ensure that IM (Incident Management), CM (Change Management) and PM (Problem Management) topics
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB Interaction documentation as an existing system's functionality is changed. Taking a proactive approach in the software development/design
(new) business processes. Executing the required changes through configuration. Interact with consultants security tests including recording of results and change management (transport) activities. Preparing User documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change management) Plan infrastructure lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and
and access related issues. Support with Create/change/design roles according to audit standards. Assist
and Change process for dedicated ITSM service. Upon demand willing to work on weekends (changes). Operate knowledge of ITIL and ITSM such as Problem-Incident-Change processes Basic knowledge of ITSM Suite Basic knowledge
(new) business processes. Executing the required changes through configuration. Interact with consultants security tests including recording of results and change management (transport) activities. Preparing User documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and
tasks are successfully implemented OS upgrades and changes Linux team. . Check tasks are successfully implemented