Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned set KPI targets through performance tracking, coaching, and management Quality assurance as per strict development initiatives, including mentoring and coaching Monthly performance analysis reporting and feedback
Manage recruitment, objectives setting, coaching and performance monitoring of sales team Employment
corporate marketing, and sales operations.
strong relationships with clients • Motivate and coach the sales team to achieve sales targets • Participate leadership skills with the ability to motivate and coach a team • Excellent communication and interpersonal
ensuring top-tier performance and compliance. Coach and Develop: Transform your team into high performers relevant regulations. People Person: A natural coach who's fantastic at motivating and leading a team
ensuring top-tier performance and compliance. Coach and Develop: Transform your team into high performers relevant regulations. People Person: A natural coach who's fantastic at motivating and leading a team
top-tier performance and compliance.
required. • Good relationship building, networking, coaching, facilitating and feedback skills. • Valid code
required. • Good relationship building, networking, coaching, facilitating and feedback skills. • Valid code
experience