solutions for the successful optimization of call center processes Conducts an analysis of customer service goals to establish operational goals for the call center. Designs and implements a solution that assists assists in resolving critical issues affecting call center operations. Communicates with customers and other other business stakeholders about the status of call center initiatives. Manages interactions with Service Implementation for key functional areas such as call center and operational efficiency. Works with clients
with an emphasis on Service Management
Services with an emphasis on Service Management Call Center Support experience will be advantageous Sound advantageous Understanding and experience in Avaya Call Center Telephony.
Services with an emphasis on Service Management Call Center Support experience will be advantageous Sound advantageous Understanding and experience in Avaya Call Center Telephony Personal Attributes Interpersonal savvy
operational excellence within our retention call center model. Leverage your consumer marketing experience
operational excellence within our retention call center model. Leverage your consumer marketing experience