journey, internal advocate to the other departments, liaison between clients and company to ensure their expectations retention. Manage the tickets, maintaining SLA's, communicating with clients via email, video, or phone call Experience or Technical Account Management role IT/Tech related experience Experience with Microsoft 365 Admin
CRM with different systems is a MUST Experience marketing to different countries such as Australia and/or Technology, Data Science, or a related discipline / qualification with Marketing focus relevant experience Ideally experience in either IT, SaaS or software related industry Experience working with and managing a automation tools and processes. Familiarity with email marketing platforms and experience in building and optimising
the operational team as well as owning client communications during their onboarding journey and certain met all when completing individual tasks and communicating with clients. Manage lifecycle of the software progress, challenges, and client and internal communications within in-house programmes. Own means of reliable Experience in an I.T., Software, SaaS, or tech-related company Relevant tertiary level qualification in