The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
maintaining WhatsApp groups.
PDP Good communication skills, Knowledge and Skills required: Customer service and communications skills solving & decision making, Customer Services, Communication, Confidence, Assertiveness; Analytical Thinking; application unsuccessful should you not receive communication within 2 weeks from the closing date. Kindly
Communicating with Impact
Customer service orientation
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
2 years contact centre experience Excellent communication skills Must be computer literate Salary: To