The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
The Communication Centre: Support Manager will contribute to the high standard of quality client service Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted enquiries and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating culture of Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation
maintaining WhatsApp groups.
PDP Good communication skills, Knowledge and Skills required: Customer service and communications skills solving & decision making, Customer Services, Communication, Confidence, Assertiveness; Analytical Thinking; application unsuccessful should you not receive communication within 2 weeks from the closing date. Kindly
Communicating with Impact
Customer service orientation
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
defence strategies. Communication Skills: Strong verbal and written communication skills. Ability to maintain maintain clear and concise communication under pressure and in high-stress situations. Discretion and
maintaining WhatsApp groups. To ensure that communication is maintained within all sites. Coordinate, monitor, and record all communication from various sites, technicians, and drivers. Ensure customers/Oza high-pressure, emergency-response environment Excellent communication skills (English) Market related - Market related
2 years contact centre experience Excellent communication skills Must be computer literate Salary: To