in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level
in the automotive industry seeks for Customer Service Consultant to join their team Customer complaint Ensuring correct escalation process internally and externally. Achieve voice, email and quality Service Level
industry, currently seeks your Outbound Customer Service experience to control and manage the entire file
site and in the workshop. Site commissioning and servicing. Electrical fault finding /advice to customer
Ensure account details are correct Ensure purchase order (if applicable ) is correct Release invoices for delivery years experience in a general accounting/ customer service administration position Intermediate knowledge
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
product and new process, and provide best of breed service to all clients being local and international asset counterparty set-up - Trade Lifecycle support – ensure correct trade booking, confirmation and settlement. - Review Compliance with company policy and procedures, Client Service Level Agreements and internal controls. - Ensuring Ensuring Corporate Actions and elections are correctly processed. - Review of daily units in issue reconciliation Solid 3 to 5 years experience of: - Financial services support departments and business problems - Trading
rules are in place.
routine monthly transactions, corrections, and provisions, ensuring correct GL accounts and descriptions together the chicken accountants and the customer service clerk to balance feed sales per MTech to SAP. Sundry Capture all Sundry sales in SAP, ensuring that the correct method of processing is followed. Reconcile Sundry