are loaded correctly as well as checking documentation against the loads. Ensure that correct quantities
are loaded correctly as well as checking documentation against the loads. Ensure that correct quantities
ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR budgeting (revenue and income achievement) Implement corrective action where targets are not achieved to ensure delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre
Business experience concerning customer liaison, Service Level/Contractual agreements, decision-making,
Business experience concerning customer liaison, Service Level/Contractual agreements, decision-making,
manage minimum and maximum stock levels. Manage and service re-order levels. Change layout of stores if necessary