systems are correctly applied and maintained by relevant personnel; • Promoting customer service by creating culture and setting high standards for customer service through empowering, managing and leading staff;
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
maintained Co-ordination of janitorial and repair services. Stock Control Is responsible for all stock and duties to the maximum. Customer Service Must possess strong customer service and communication skills and manner on a daily basis. Train staff in customer service. Assist customers with enquiries and complaints
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
Our client, in the FMCG industry, requires the services of an experienced Retail Operations Manager for
Our client, in the FMCG industry, requires the services of an experienced Retail Operations Manager for