and IT Telescope Operations Team. Operations and Service management - Work with stakeholders within the and service framework, processes and tools required to operate the telescope as intended. Service delivery processes to enhance the effectiveness of our services. Infrastructure, network and platform management implementation IT service, operations and management, including significant responsibility over Service Level Agreements prioritisation. Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL
to the baselines. Provide "field engineering" services for telescopes and sub-systems to aid in fault
transfer, management, archival and governance IT Services, Operations and Support management Risk management