Customer Care Call Center Mtn Jobs in South Africa
Support Engineer Cape Town
Datafin It Recruitment
Cape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an delivering End User Computing Support Services in a customer environment with proficiency in Win10/Office 365 environment, ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Specialist Support within as well as customer vendors. Liaise between users, IT outsource providers
share this job on whatsappSoftware Support Technician Cape Town
Datafin It RecruitmentCape Town Region
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands rotational shift work will be expected. DUTIES: Assist customers with technical software related queries / problems
Crm Engineer Cape Town
Datafin It RecruitmentCape Town Region
them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions. Basic understanding
Software Support Johannesburg
Datafin It RecruitmentJohannesburg
productivity, and ensure the highest level of customer satisfaction. The ideal candidate must possess experience with Account Management and strong Sales and Customer Service. DUTIES: Client Management – Oversee the administration and management of the system. Customize and configure the system to meet the needs of issues, and concerns. Provide technical support to customers (change pins, create profiles, set table locations locations, etc.). Action support emails and calls. Train new and existing clients on the Portal. Ensure training
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
Support – Understand need and requirement of the customer, clarify all his/her questions enabling them to executives. Provide presentations to prosfpective customers using knowledge of industry trends. Configuration feedback and reports – Report problems to customer service center and monitor corrective actions. Provide with regard to problem solving, quality of data, customer needs, network planning, environmental problems
Support Engineer Durban
Datafin It RecruitmentDurban
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
Application Administrator Cape Town
Datafin It RecruitmentCape Town Region
strategic thought form the foundation. It serves as a center for groundbreaking ideas and digital innovations
Infrastructure Engineer Cape Town
Datafin It RecruitmentCape Town Region
business. ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities opportunities to improve what they do, improve customers IT systems, and find smarter ways to deliver excellent topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved involved and deliver in complex projects for customers. Assist with technical presales, design, and project
Technical Business Analyst Cape Town
Datafin It RecruitmentCape Town Region
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
Share on Facebook
Share on Twitter
Share on Linkedin