Customer Care Call Center Mtn Jobs in South Africa
Customer Success Manager
Job Crystal
Gauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
share this job on whatsappCustomer Success Manager Gauteng
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal Monitor and maintain client satisfaction through our Customer Thermometer, promptly addressing potential churn and services that will inform decision making. Customer Training and Education: Provide ongoing training Proven experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or
Support It Gauteng
Job CrystalGauteng
Acuity clinical systems (Anaesthesia and Critical Care) Cardio Vascular IT, Getinge DHS support and Clinical able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation
Technical Support It : Install & Support For Healthcare It, Ge And Getinge
Job CrystalGauteng
Acuity clinical systems (Anaesthesia and Critical Care) Cardio Vascular IT, Getinge DHS support and Clinical able to be the subject matter expert that the customer can rely on; Be a positive representative of the the company in all dealings with the customer, taking ownership of any issue raised and ensuring each issue is addressed to the satisfaction of the customer; Provide effective communications, both written written and verbal, between company and the customer by means of regular meetings, feedback reporting, escalation
Systems Engineer Remote
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and to the customer's SLA Keep users informed on status and progress of their Tickets Aid customer retention scripting and use for administration Soft Skills Customer focused, with an analytical approach with good
Systems Engineer
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide time resolution, and /or escalation Assist with customer onboarding projects and migrations Monitor and to the customer's SLA Keep users informed on status and progress of their Tickets Aid customer retention scripting and use for administration Soft Skills Customer focused, with an analytical approach with good
Tier 2 Security Analyst
Job CrystalWestern Cape
administration, preferably within a Security Operations Center (SOC) environment. Experience in incident response remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs:
Security Analyst Western Cape
Job CrystalWestern Cape
administration, preferably within a Security Operations Center (SOC) environment. Experience in incident response remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs:
Automation Engineer
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support projects and efficiency improvements for Cloudbox customers which will be scoped individually as required
Automation Engineer Remote
Job CrystalSouth Africa
solutions, ensuring the security and uptime of our customer environments backed up by our fanatical 24x7 support projects and efficiency improvements for Cloudbox customers which will be scoped individually as required
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