allocated strategic accounts (get involved) Provide customers with a point of contact scenario. Apply the retail relationships. Contribute to sales CSM results, grow customer satisfaction and relationships. Provide a sales that the vehicle warranty remains intact to the customer KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL handovers. CUSTOMER RELATIONS Manage and drive high level of customer interaction. Ensuring the customer is kept vehicle transaction at all times Prospective customers are to be followed-up at least once a week per
and maximizing sales opportunities and ensuring customer satisfaction, identifying opportunities to up-sell reviews, communicate with all departments to resolve customer issues and provide substantial information relating products and services to Key Account customers Updating customers on market trends and innovative/new up on customer requests, orders placed, out of stock situations and provide feedback to customers Identifying should become the preferred brand for the customer When customers think about the category your brand should
and maximizing sales opportunities and ensuring customer satisfaction, identifying opportunities to up-sell reviews, communicate with all departments to resolve customer issues and provide substantial information relating products and services to Key Account customers Updating customers on market trends and innovative/new up on customer requests, orders placed, out of stock situations and provide feedback to customers Identifying should become the preferred brand for the customer When customers think about the category your brand should
applications
solutions to diverse customers, aiming to onboard new customers, drive sales, and ensure customer retention. Ideal hygiene practices and chemical usage Develop customized hygiene solutions tailored to clients' specific
solutions to diverse customers, aiming to onboard new customers, drive sales, and ensure customer retention. Ideal hygiene practices and chemical usage Develop customized hygiene solutions tailored to clients' specific
5. Customer Service Monitor service levels. Establish standards. Set measures Provide customer service usage, customer call plan adherence, daily order in-take and invoicing volumes, and customer service best of class standards in terms of sales and customer services. Responsible for the daily management Sales Targets, Revenue and Margin. Achievement of customer width and depth growth targets, monthly. Achievement internal team sell to a large network of repeat customers. Previous experience in an Automotive/Industrial
5. Customer Service Monitor service levels. Establish standards. Set measures Provide customer service usage, customer call plan adherence, daily order in-take and invoicing volumes, and customer service best of class standards in terms of sales and customer services. Responsible for the daily management Sales Targets, Revenue and Margin. Achievement of customer width and depth growth targets, monthly. Achievement internal team sell to a large network of repeat customers. Previous experience in an Automotive/Industrial
all MS applications Excellent customer service and understand customer needs Consultant: Linique Brown
all MS applications Excellent customer service and understand customer needs Consultant: Linique Brown