Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
individual to join their team. Duties: Processing customer experience reports online Picking out facts that number in the subject of your e-mail. The post Customer Experience Analyst appeared first on freerecruit
DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
their work approach
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary