Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
passionate about providing exceptional service to customers and resolving their enquiries with efficiency methodical in their work approach Can communicate to customers and management effectively and clearly Communicate medical aid clients and private clients, and general customer liaison Action specific targeted projects via Assist with all Medical Aid scheme billing monthly Customer and office liaison during the ordering, delivery
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
company is seeking to hire a meticulous & customer-oriented Clearing & Forwarding Controller this role. Key Performance Areas: Processing of Customs / TPT and TNPA Cargo Documents (Imports and Exports) quotes and issuing purchase order as per approved customer quote Keep principals updated daily and ensure cargo releases and meeting shipping line deadlines Customs Tariffing Requirements: Matric qualification is
company is seeking to hire a meticulous & customer-oriented Clearing & Forwarding Controller this role. Key Performance Areas: Processing of Customs / TPT and TNPA Cargo Documents (Imports and Exports) quotes and issuing purchase order as per approved customer quote Keep principals updated daily and ensure cargo releases and meeting shipping line deadlines Customs Tariffing Requirements: Matric qualification is
general admin duties. Key Responsibilities: • Customer management • Process POD and invoicing • “Red-Flag” Statements • Request remittance • Customer payments list and recon • Handle customer queries • Ensure punctual