We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts market activities Price surveys Execute and build customer relationships Provide feedback on areas of improvement
Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western
Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist!
Qualifications & Experience:
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: notes Quotation to clients Telesales – Existing customer bi-weekly follow-up and new clients, identifying clients Support sales reps – quotations, pricing, customer credit information Assist sales reps with test certificates Assist sales reps with quotations to customers General admin function Cash Sales and daily breakdown
We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts market activities Price surveys Execute and build customer relationships Provide feedback on areas of improvement
Solutions, we specialize in delivering transformative customer experiences for global brands using cutting-edge hospitality/travel/customer service. Position Overview: As a Team Leader with Tourism, Sales and Customer Services driving sales growth and ensuring exceptional customer service within our dynamic sales team. Whether motivate a team of agents who has combined sales and customer service experience to achieve and exceed targets Qualifications: Proven experience in a sales and customer services role within the hospitality/travel industry
Customer, Client Support, Sales to National Key Account, Re-Sellers, and Distributions Answering telephones telephones – queries and orders Telephonic customer support Counter sales/ service – sales and queries Finance: notes Quotation to clients Telesales – Existing customer bi-weekly follow-up and new clients, identifying clients Support sales reps – quotations, pricing, customer credit information Assist sales reps with test certificates Assist sales reps with quotations to customers General admin function Cash Sales and daily breakdown
expanding team. As a key player in sustaining customer relationships and driving business growth, this continued success. Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth: alongside Customer Care for a seamless client experience. Key Performance Indicators: Customer Satisfaction: score of 90% or higher. Retention Rate: Maintain a customer retention rate of 95% or more. Account Growth: Manager: 1 year (Required) Your Role: Customer Retention: Ensure high customer retention rates. Revenue Growth:
duties · Able to work shifts · Exceptional customer care and service delivery · Problem solving abilities abilities and abilities to manage customer issues · The ideal candidate would need to be a team player and
duties · Able to work shifts · Exceptional customer care and service delivery · Problem solving abilities abilities and abilities to manage customer issues · The ideal candidate would need to be a team player and