Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
processing returns
responsible mature individuals with admin and customer service skills to apply. It is essential that
planning skills as you will be responsible for customer service, documenting vehicle movement, handling
administration and planning experience coupled with some customer-facing experience and a valid drivers license
/>Fluent in English
Ability to deal with customers face to face
A stable work history
Reliable
for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets
for prescribed customers Ensuring that tickets aren't stagnating for prescribed customers Ensuring that prescribed customer systems are created and allocated within Monday.com Ensure that prescribed customer tickets
the order, thank the customer and facilitate delivery bookings between the customer requirements and our accordingly. · Liaise with the dispatch team to ensure customer requirements are booked and communicated effectively as lead salesperson when required. · Attend to customers without assigned sales reps, ensuring their needs Handle tasks such as opening sales files, creating customer cover sheets, and managing data sheets. · Managing clients. · Interpret measurements provided by customers to quote accurately. Support to the Operations
the order, thank the customer and facilitate delivery bookings between the customer requirements and our accordingly. · Liaise with the dispatch team to ensure customer requirements are booked and communicated effectively as lead salesperson when required. · Attend to customers without assigned sales reps, ensuring their needs Handle tasks such as opening sales files, creating customer cover sheets, and managing data sheets. · Managing clients. · Interpret measurements provided by customers to quote accurately. Support to the Operations