Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
Technical Account Manager works closely with customers to understand and improve their client journey company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
relevant departments and stakeholders with creating custom reporting that can be automated and shared throughout