Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
Passion for helping others and providing exceptional customer service
Strong interpersonal skills and
Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities
Administration of SAP: Master data of fleet and customer (Data mining) Improve and optimize internal business Design reports Work on customer service programme – create informed customer experience insights and and interpretation. Evaluate customer service and communicate results back to the business To qualify for
Technical Account Manager works closely with customers to understand and improve their client journey company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities