systems solution design Respect and Care: Always show respect, care for and treat everyone fairly, put
and motivated team of staff through confident and caring leadership. Investigates Audits effectively manage
and motivated team of staff through confident and caring leadership. Investigates Audits effectively manage
orders Responsible for product knowledge to answer customer queries and questions ( product training will all queries from customers Greet customers and create rapport Responsible for customer follow-up Use excellent communication and best practices in customer service when interacting with customers Assisting external sales reps quotes Administrative duties Must have excellent customer service skills Excellent oral communication skills
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
in accordance with set objectives. Analysing customer requirements to identify value add opportunities according to customer and company requirements. Presenting structured proposals relating to customer requirements excellent professional business relationships with customers. Establishing excellent working relationships vehicle. A strong customer service orientation and the ability to develop strategic customer relationships
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
relationships with principals and customers, and maintain high customer satisfaction. Effective communication manner Comfortable in challenging customers by offering the customer unique perspectives Team Player -
relationships with principals and customers, and maintain high customer satisfaction. Effective communication manner Comfortable in challenging customers by offering the customer unique perspectives Team Player -
Durban North area is looking for a SaaS / MSP Customer Success Consultant to join their growing team in-office role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve point of sale to contract renewal. As a SaaS / MSP Customer Success Consultant, it is your role to be the company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities