Clerk needs to ensure excellent customer service from receipt of customer requirements through to receipt receipt of product by the Customer. Customer service: Liaison with customers on a regular basis concerning regarding customer requirements, backorder status. Scheduling of orders and liaising with customers in respect regards to stock levels and required information by customers. Liaison with bag depot and streamlining bulk
- supply quotation and pricing to customers - liaise with customers and obtaining order numbers. - order sites as and when required - answer calls from customers regarding their inquiries - ensure that invoices required Perform research on warranties and prepare customized warranty papers for work. - Review all warranty Assist customers with all warranty service and prepare associate documents. - Monitor all customer inquiries participation in education programs. - Ensure customer satisfaction and ensure compliance to all warranty