· Serve as the primary point of contact for customers, addressing inquiries, providing product information Build and maintain strong relationships with customers to ensure satisfaction and retention. · Stay updated communicate with customers and promote sales. · Provide technical support and assistance to customers, addressing preferred, · Previous experience in internal sales, customer service, or related roles, preferably in the electrical record of achieving sales targets and building customer relationships. · Strong administration skills
· Serve as the primary point of contact for customers, addressing inquiries, providing product information Build and maintain strong relationships with customers to ensure satisfaction and retention. · Stay updated communicate with customers and promote sales. · Provide technical support and assistance to customers, addressing preferred, · Previous experience in internal sales, customer service, or related roles, preferably in the electrical record of achieving sales targets and building customer relationships. · Strong administration skills
role in developing sales strategies for existing customers as well to attract new clients. The sales representative stock levels and processed sizes to ensure that customer requirements are met timeously. § Receiving and and efficiently attending to and resolving of customer complaints/queries. § Strong ability to negotiate penetration within Customer base and market segment. § Managing, tracking and expediting Customer orders, with
role in developing sales strategies for existing customers as well to attract new clients. The sales representative stock levels and processed sizes to ensure that customer requirements are met timeously. § Receiving and and efficiently attending to and resolving of customer complaints/queries. § Strong ability to negotiate penetration within Customer base and market segment. § Managing, tracking and expediting Customer orders, with
ongoing development of existing and prospective customers to ensure that the business can meet its growth Sales support will fulfil, process orders from customers, own the end-to-end process from order receipt receipt (Email orders) until delivery to customers with subsequent entry to systems and reporting. Proactive Proactive management of the Back Order report. Customer Experience / Satisfaction: Work closely with the sales company's benefit. Produce detailed costings for customers and ensuring the contract is profitable. Comfortable
outcomes and expectations (as defined by the customer and project), to submit relevant documentation all products to customers Manage the feasibility of new products in line with customer-specific requirements site requirements to ensure specifications and customer requirements are met Ensure staff are effectively
throughout the organization.
Quick response to customer concerns with containment and root cause analysis
analysis (ICA & PCA) ensuring required customer documentation completed in line with internal system
/>Train in the use of quality standards, tools, customer portals access/update, systems, and techniques
produced at the company's facilities to satisfy all customer order-fill requirements Formulate, manage and medium-term planning demands on all sites to meet customer requirements and ensure that agreed parameters
produced at the company's facilities to satisfy all customer order-fill requirements Formulate, manage and medium-term planning demands on all sites to meet customer requirements and ensure that agreed parameters
transferring calls