forefront of delivering exceptional service to valued customers. Your role will encompass a variety of responsibilities for excellence: Customer Engagement: Engage with our existing aftermarket customers, serving as their needs. Sales Initiatives: Visit service-related customers, promoting and selling a range of aftermarket endeavors to establish connections with potential customers. Present services and aftermarket products in manage preventative maintenance tasks. Ensure our customers' equipment remains in optimal condition. Administration:
Purpose To act as the point person interacting with customers, suppliers, and management to identify and resolve Automation equipment. Customer Support Providing Technical support to all customers as and when required Maintaining and developing relationships with existing customers. Administration Complete Application Data Sheets on Existing Equipment. Conduct Internal & Customer Repairs. Software Upgrades and ECO's. Perform
fast-paced environment Excellent communication and customer service skills Ability to work independently and exceptional customer service by explaining necessary repairs and answering any questions that customers may have
performance levels Conduct recruitment interviews Ensure Customer Satisfaction by ensuring that ferrochrome produced international standards of quality in line with market and customer requirements Plan for short and long-term production
meters at the Processing Plant. Liaison with customers regarding sourcing of equipment and quotations