company based in Centurion would like to employ a Service Co-ordinator. This company has a stable staff compliment installation of new cabinets Assist Customers with after sales service related to to newly installed cabinet allowance for the assistants when travelling Arrange customer collections for orders All courier arrangements deliveries (Except exports) Ensure the completed service report and certificate was sent to client File and targets, operational difficulties Log full servicing on Reddot CRM as needed by HQ (Equipment) Update
company based in Centurion would like to employ a Service Co-ordinator. This company has a stable staff compliment installation of new cabinets Assist Customers with after sales service related to to newly installed cabinet allowance for the assistants when travelling Arrange customer collections for orders All courier arrangements deliveries (Except exports) Ensure the completed service report and certificate was sent to client File and targets, operational difficulties Log full servicing on Reddot CRM as needed by HQ (Equipment) Update
commission belt scales and conveyor equipment at customer sites worldwide Maintenance and Repair: Perform of installations, maintenance activities, and service reports Provide detailed technical reports to management and clients as needed Customer Interaction: Interface directly with customers to understand their requirements requirements, provide technical support, and ensure customer satisfaction. Develop and maintain strong relationships identify opportunities for upselling products and services. Provide technical expertise and support during
sales targets by attending to customer enquiries, understanding customers' needs, providing product information performance. Maintain and improve customer service delivery. Resolve customer issues / matters timeously. Re-engage Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain DSO measurement measurement. Grow Online Shop customer base. Sales Force – ensure all customer opportunities are recorded
sales targets by attending to customer enquiries, understanding customers' needs, providing product information performance. Maintain and improve customer service delivery. Resolve customer issues / matters timeously. Re-engage Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain DSO measurement measurement. Grow Online Shop customer base. Sales Force – ensure all customer opportunities are recorded
relationships with tenants, manage and control personnel, service contractors, maintenance repairs, revamps, tenant the cluster. Problem Solving; Decision Making; Customer Relationship Building; Communication; Team Leadership;
relationships with tenants, manage and control personnel, service contractors, maintenance repairs, revamps, tenant the cluster. Problem Solving; Decision Making; Customer Relationship Building; Communication; Team Leadership;
Develop and implement strategies to retain existing customers. Analyze the company's churn profile, segmented marketing and Inside Sales Department to enhance customer satisfaction and brand loyalty. Oversee the collections training and guidance to team members on effective customer retention and collections techniques and strategies team performance regularly. Communicate with customers to understand their financial situation and negotiate negotiate suitable action. Address customer concerns and inquiries related to vouchers and other payment
numerous teams and track daily tickets. Manage customer and employee grievances. Sometimes go into the (Team Building). Collaborate with the Head of Customer Engagement to streamline processes, teamwork, Tool management. Collaborate with the Head of Customer Engagement to develop training material for field
to fit the clients' needs. Identify potential customers within the agricultural sector which includes M and quotations to potential buyers Analyse customers electricity consumption and provide energy solutions