Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital experience strategy and deliver unparalleled customer service in an omni-channel environment.
Your
Create and manage customer service processes to achieve specified customer service levels and standards standards.
al accent
Reference: CPT000015-AS-1 Our client offers a dynamic environment within a global community of passionate individuals. They are dedicated to making a meaningful impact on behalf of the world's most exciting brands. With a focus on innovation and collaboration, joining their team promises opportuniti
& communication skills Provide excellent customer services Excellent verbal skills in English and Afrikaans
their team, helping them to provide excellent customer service to their French-speaking customers. As the departmental resources, policies and procedures. Uses customer service tools in order to provide an accurate response Demonstrates timely, accurate and professional customer service Proactively communicates system and process
their team, helping them to provide excellent customer service to their French-speaking customers. As the departmental resources, policies and procedures. Uses customer service tools in order to provide an accurate response Demonstrates timely, accurate and professional customer service Proactively communicates system and process
internal and external Stakeholders, including customer service interactions, reports, and repairs. They will
Responsibilities:
internal and external Stakeholders, including customer service interactions, reports, and repairs. They will Duties & Responsibilities: Offers exemplary customer service, including maintaining customer relationships service providers and clients to keep customer base. Resolves service desk issues and improves current service optimization. Keep accurate records and document customer service actions and discussions. Analyze Jira ticketing skills and attention to detail. Excellent customer service and problem-solving skills. Staying up-to-date
employee over three months Key Responsibilities: Customer Service: Assist customers in renting vehicles by providing options, rates, and waivers. Ensure excellent customer service throughout the rental process. Reservation escalating issues if necessary. Qualifications: Customer Service Skills: Strong interpersonal and communication communication skills to provide exceptional customer service and handle customer interactions effectively. Experienced
employee over three months Key Responsibilities: Customer Service: Assist customers in renting vehicles by providing options, rates, and waivers. Ensure excellent customer service throughout the rental process. Reservation escalating issues if necessary. Qualifications: Customer Service Skills: Strong interpersonal and communication communication skills to provide exceptional customer service and handle customer interactions effectively. Experienced