Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
capabilities. Sales driven daily/weekly/monthly. Customer Service Orientated Key Functions: Manage stock and Making sure that effective and efficient customer service is carried out. Oversee to the layout of the
for customer repairs by reviewing warranty terms and conditions, manufacturer guidelines, and service history replacements or reimbursements. Customer Service: Providing excellent customer service by addressing customer
services, surpassing customer expectations. Pursue continuous improvement in service efficiency and effectiveness relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience processes. Dedication to delivering exceptional customer service. Excellent verbal and written communication
main purpose will be to provide excellent customer service to clients and the dealership through vehicle
the sales team for customer satisfaction. Stay informed about products and services to address customer ensure database accuracy. Skills Requirements: Customer service experience with a sense of urgency and focus
honesty. Demonstrate our commitment to superior customer service and ethical business practices. Assist in
dealership operations, sales processes, and customer service principles. Proficiency in dealership management
main purpose will be to provide excellent customer service to clients and the dealership through vehicle
compliance and provide relevant advice to clients. Customer Service and Relationship Management: Respond promptly