Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
support, resolve customer queries timeously and render efficient after sales service Key Tasks: Query Query resolution Customer support Customer PODs Render after-sales service Provide administrative support
operations Capacity Planning WIP Staff Management Customer Service Admin Reports, budgets Asset Management Matric
administrative tasks and customer concerns. Previous customer service or administrative experience. Strong communication
administrative tasks and customer concerns. Previous customer service or administrative experience. Strong communication
customers queries Ensure high level delivery of customer service Proactively keep customers up to date on job
with the hire counter Deliver exceptional customer service to clients Conduct computer-related tasks
with the hire counter Deliver exceptional customer service to clients Conduct computer-related tasks
able to handle pressure Provide an excellent customer service and experience Bilingual (English and Afrikaans) able to handle pressure Provide an excellent customer service and experience Bilingual (English and Afrikaans)