Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively communicating Listening attentively to customer concerns and accurately documenting service requests. Vehicle Inspection: services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate updating customers as needed. Quality Assurance: Performing quality checks on completed service work to Customer Satisfaction: Following up with customers after service appointments to ensure satisfaction and
for customer repairs by reviewing warranty terms and conditions, manufacturer guidelines, and service history replacements or reimbursements. Customer Service: Providing excellent customer service by addressing customer
Objective: To strive in providing customers with a professional service experience whilst ensuring adequate adequate communication between customers, parts and service departments in achieving customer satisfaction control systems Liaise with customers on regular basis throughout service Ensure accurate invoice payments
Objective: To strive in providing customers with a professional service experience whilst ensuring adequate adequate communication between customers, parts and service departments in achieving customer satisfaction control systems Liaise with customers on regular basis throughout service Ensure accurate invoice payments